Symptoms
- Network goes down for 2–5 minutes and comes back
- Access point LED indicators cycle through startup sequence
- You can hear the router click or see it physically restart
Common Causes
- Overheating — Routers in enclosed cabinets, AV racks without ventilation, or hot attics can overheat and auto-restart.
- Power issues — Unstable power, loose power cables, or a failing power supply can cause reboots.
- Firmware bugs — A buggy firmware update can cause boot loops.
- Hardware failure — If the device is 5+ years old, internal components may be failing.
Troubleshooting Steps
- Check ventilation — Make sure the device has airflow. Remove anything stacked on top of it.
- Try a different power outlet — Rule out electrical issues.
- Check for firmware updates — Or roll back to a previous stable version.
- Factory reset — As a last resort, reset the device and reconfigure. (Contact us before doing this on a managed network.)
When to Contact Us
Repeated rebooting usually indicates a hardware issue that needs replacement. We carry spare equipment and can typically swap a failing unit same-day.