---
title: "Wi-Fi Keeps Disconnecting | Smart Systems"
description: "Devices frequently drop their Wi-Fi connection and need to reconnect, or the connection cuts out intermittently."
url: "https://www.smartsysinc.com/support/wifi-keeps-disconnecting"
---

[Home](https://www.smartsysinc.com/)/[Support](https://www.smartsysinc.com/support)/Wi-Fi Keeps Disconnecting

# Wi-Fi Keeps Disconnecting

Devices frequently drop their Wi-Fi connection and need to reconnect, or the connection cuts out intermittently.

Network & Wi-Fi

### Symptoms

- Devices lose connectivity for a few seconds to a few minutes, then reconnect
- You get "No Internet" warnings even though you're connected to Wi-Fi
- Smart home devices go offline periodically

### Troubleshooting Steps

1. **Check if it affects all devices or just one** — If only one device disconnects, the issue is likely with that device. Try "forgetting" the network and reconnecting.
2. **Check access point placement** — APs mounted in hot attics or enclosed cabinets can overheat and drop connections.
3. **Look for interference** — Microwaves, baby monitors, cordless phones, and neighboring networks on the same channel can cause drops.
4. **Update firmware** — Outdated access point firmware is a common cause of instability.
5. **Check your DHCP lease settings** — Very short lease times can cause temporary disconnections as devices renew their IP address.
6. **Review roaming settings** — If you have multiple access points, aggressive roaming settings can cause devices to bounce between APs too frequently.

### When to Contact Us

 Intermittent disconnections often require diagnostic tools to identify the root cause. We can run a wireless survey to pinpoint interference sources and optimize your channel and power settings.

## Related articles

- [Troubleshooting Wi-Fi Dead Zones in Your Home](https://www.smartsysinc.com/support/troubleshooting-wifi-dead-zones)
- [What to Do When Your Internet Feels Slow](https://www.smartsysinc.com/support/internet-feels-slow)
- [Reconnecting a Device That Dropped Off Your Wi-Fi](https://www.smartsysinc.com/support/reconnecting-dropped-device)
- [How to Restart Your Network Equipment Safely](https://www.smartsysinc.com/support/restart-network-equipment)
- [Setting Up and Managing Your Guest Wi-Fi Network](https://www.smartsysinc.com/support/guest-wifi-network)

## Still stuck?

Submit a ticket or talk to our support assistant, and we’ll take it from here.

[Submit a Ticket](https://www.smartsysinc.com/support?tab=ticket)[(423) 877-8195](tel:+14238778195)