--- title: "Support | Smart Systems" description: "Get help with your Smart Systems installation. Browse our knowledge base, chat with our AI assistant, or submit a support ticket." url: "https://www.smartsysinc.com/support" --- [Home](https://www.smartsysinc.com/)/Support # Smart Systems Support - Chattanooga AV Service & Knowledge Base Chat with our AI assistant, browse help articles, or submit a support ticket. ## AI Support Assistant Describe your issue and our AI will try to resolve it instantly. If it can't, we'll create a ticket for our team. Hi! I'm the Smart Systems support assistant. I can help troubleshoot issues, answer questions, or connect you with our team. What can I help with? AI-powered support • Responses may not always be accurate Full Index ## All support articles Every one of our 45 help articles, grouped by topic. Each opens as a full page you can link to or search directly. ### Audio / Video5 - [Sonos Speaker Not Playing or Missing from the App](https://www.smartsysinc.com/support/sonos-not-playing) - [No Sound from Your Speakers: Quick Troubleshooting](https://www.smartsysinc.com/support/no-sound-from-speakers) - [TV Shows "No Signal" — How to Fix Input Issues](https://www.smartsysinc.com/support/tv-no-signal-fix) - [Projector Maintenance: When to Clean or Replace the Lamp](https://www.smartsysinc.com/support/projector-maintenance) - [Getting the Best Sound from Your Surround Sound System](https://www.smartsysinc.com/support/best-surround-sound) ### General Inquiry5 - [How to Request a Service Call from Smart Systems](https://www.smartsysinc.com/support/request-service-call) - [Understanding Your Smart Systems Warranty](https://www.smartsysinc.com/support/warranty-information) - [Preparing Your Home for a Smart Systems Installation](https://www.smartsysinc.com/support/preparing-for-installation) - [How Smart Systems Handles Software and Firmware Updates](https://www.smartsysinc.com/support/software-firmware-updates) - [Tips for Maintaining Your Installed Equipment](https://www.smartsysinc.com/support/equipment-maintenance-tips) ### Meeting Room Technology5 - [Switching Inputs on Your Conference Room Display](https://www.smartsysinc.com/support/switching-conference-room-inputs) - [Starting a Video Conference in Your Meeting Room](https://www.smartsysinc.com/support/starting-video-conference) - [Using the Wireless Presentation System](https://www.smartsysinc.com/support/wireless-presentation-system) - [Fixing Echo or Feedback During Conference Calls](https://www.smartsysinc.com/support/fixing-echo-feedback) - [Requesting Changes to Your Meeting Room Technology](https://www.smartsysinc.com/support/requesting-meeting-room-changes) ### Network & Wi-Fi20 - [Troubleshooting Wi-Fi Dead Zones in Your Home](https://www.smartsysinc.com/support/troubleshooting-wifi-dead-zones) - [What to Do When Your Internet Feels Slow](https://www.smartsysinc.com/support/internet-feels-slow) - [Reconnecting a Device That Dropped Off Your Wi-Fi](https://www.smartsysinc.com/support/reconnecting-dropped-device) - [How to Restart Your Network Equipment Safely](https://www.smartsysinc.com/support/restart-network-equipment) - [Setting Up and Managing Your Guest Wi-Fi Network](https://www.smartsysinc.com/support/guest-wifi-network) - [Slow Internet Speeds](https://www.smartsysinc.com/support/slow-internet-speeds) - [Wi-Fi Keeps Disconnecting](https://www.smartsysinc.com/support/wifi-keeps-disconnecting) - [Wi-Fi Dead Zones in Your Home or Office](https://www.smartsysinc.com/support/wifi-dead-zones) - [How to Connect a New Device to Your Wi-Fi](https://www.smartsysinc.com/support/connect-new-device-to-wifi) - [How to Change Your Wi-Fi Password](https://www.smartsysinc.com/support/change-wifi-password) - [Router or Access Point Keeps Rebooting](https://www.smartsysinc.com/support/router-keeps-rebooting) - [Guest Network Not Working](https://www.smartsysinc.com/support/guest-network-not-working) - [Devices Connecting to the Wrong Access Point](https://www.smartsysinc.com/support/devices-connecting-wrong-ap) - [Smart Home Devices Losing Wi-Fi Connection](https://www.smartsysinc.com/support/smart-home-devices-losing-wifi) - [Buffering When Streaming Video](https://www.smartsysinc.com/support/video-buffering-streaming) - [Wi-Fi Interference From Other Devices](https://www.smartsysinc.com/support/wifi-interference) - [Mesh System or Access Point Showing Offline](https://www.smartsysinc.com/support/access-point-offline) - [Internet Is Completely Down](https://www.smartsysinc.com/support/internet-completely-down) - [Setting Up Parental Controls or Content Filtering](https://www.smartsysinc.com/support/parental-controls-content-filtering) - [Wi-Fi Network Not Visible or Can't Connect](https://www.smartsysinc.com/support/wifi-network-not-visible) ### Security & Cameras5 - [Viewing Your Security Cameras Remotely](https://www.smartsysinc.com/support/viewing-cameras-remotely) - [Dealing with False Alarms on Your Security System](https://www.smartsysinc.com/support/false-alarms) - [What to Do When Your DVR/NVR Shows "Storage Full"](https://www.smartsysinc.com/support/dvr-nvr-storage-full) - [Arming and Disarming Your DSC Alarm via Control4](https://www.smartsysinc.com/support/arming-disarming-dsc-alarm) - [Camera Image Is Blurry or Dark — Quick Fixes](https://www.smartsysinc.com/support/camera-blurry-dark) ### Smart Home Automation5 - [What to Do When Your System Is Unresponsive](https://www.smartsysinc.com/support/system-unresponsive) - [Control4 App Not Connecting — Troubleshooting Steps](https://www.smartsysinc.com/support/control4-app-not-connecting) - [Lights Not Responding to Smart Switches or Keypads](https://www.smartsysinc.com/support/lights-not-responding) - [Replacing Batteries in Smart Locks and Motorized Shades](https://www.smartsysinc.com/support/replacing-batteries-locks-shades) - [How to Use and Customize Your Control4 Scenes](https://www.smartsysinc.com/support/control4-scenes)